Zoharav provides digital services and insights that are delivered electronically. Since we do not ship physical goods, "damage" refers to service interruptions or digital product defects.

What qualifies as damage:

Service disruptions longer than 72 hours

Data corruption or loss due to internal system errors

Delivery of incomplete or non-functioning digital products

What does not qualify:

Misunderstanding of service scope

Lack of action by the client based on our consultation

Third-party implementation errors

Report digital damage within 3 business days of service delivery to: support@zoharav.com